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Tasmanian Incorporated Associations System Scheduled Outage

The Tasmanian Incorporated Associations System will be unavailable between 6:00pm to 8:00pm on Monday 16th November 2026. We apologise for any inconvenience.

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    • Consumer rights and services
    • FuelCheck TAS - Consumers

      Information on FuelCheck TAS - the free fuel price monitoring online service and mobile app. Includes android and iOS download options.

    • FuelCheck TAS - Retailers

      Information for fuel retailers on FuelCheck TAS - the real time fuel price monitoring system in Tasmania

    • Refunds, repairs and returns

      Your consumer rights relating to refund, repair or replacement

    • Warranties and consumer guarantees

      Advice on your consumer rights, guarantees and warranties

    • Problems with products or services

      Advice on your consumer rights and what to do if you have problems with products or services

    • Buying products or services

      Buying products and services, online shopping, buying a car, and how to avoid being scammed

    • Product safety

      Advice on product safety including bans and recalls

    • Business practices

      Disposal of Uncollected Goods

    • Prepaid funerals

      Information on pre-paid funerals, agreements, trusts and prepaid funeral businesses

    • Housing
    • MyBond

      New online rental bond management system

    • Renting

      Tenancy agreements, minimum standards, maintenance and repairs, share houses, subletting

    • Boarding houses
      Guidance on boarding premises in Tasmania, including regulatory requirements and operating standards.
    • Buying and selling property
      Guidance on buying and selling property in Tasmania, including auctions, real estate agents, consumer protections, and financial assistance for consumers affected by construction company failures.
    • Building and renovating
      Information for consumers undertaking building or renovation projects, including installing solar panels, understanding requirements and resolving building disputes.
    • Caravan parks

      Provides general information about caravan and holiday parks, standards and national accreditation

    • Retail tenancy

      Outlines general information on retail leases including Code of Practice for Retail Tenancies, bonds, end a lease and resolving disputes

    • Retirement villages

      Outlines general information on retirement villages including definitions, operator contractor requirements and resolving disputes

    • Private power poles

      Information for owners of private power poles in Tasmania

    • Residential Parks

      Information for long term caravan park residents and park owners about the Residential Parks Act 2026. Understand agreements, fees, sales of dwellings, park rules, disputes and consumer protections in Tasmania.

    • Electrical and Gas Standards and Safety
    • Gas Standards and Safety

      Information for trades, professionals and home owners on gas standards and safety in Tasmania

    • Newsletter

      Access past editions and subscribe to the CAT email newsletter for news and up-to-date information on the building and construction industry in Tasmania

    • Electricity Standards and Safety

      Information for trades, professionals and home owners on electrical standards and safety in Tasmania

    • CPD (Continuing Professional Development)

      Information on Continuing Professional Development (CPD) in Tasmania

    • Licensing and Registration
    • Licensed Occupations

      Apply for, renew, update and cancel a licence; add an occupation to a licence; replace a licence card: if you are an owner builder, building services provider, electrician, plumber, gas-fitter, auto gas-fitter, security and investigation agent, motor vehicle trader, or conveyancer

    • Search licensed occupations

      Search for a licensed trade or building services provider, conveyancer, motor vehicle trader, security agent or asbestos licence holder.

    • Proving your identity in Tasmania

      Information on documents you can use when proving your identity in Tasmania

    • Co-operatives

      Apply to register a co-operative and find the forms, publications and reports that are necessary to submit annual returns and run a co-operative.

    • CPD (Continuing Professional Development)

      CPD - Continuing Professional Development

    • Licence registration accreditation fees

      Fees for licensing, registration, building and plumbing product/service accreditation,security agents, motor vehicle traders, conveyancers, working with vulnerable people, incorporated associations and cooperatives

    • Personal Information Protection Statement

      Department of Justice / CAT Personal Information Protection Statement

    • Occupational Licensing (Building Services Work) Determination

      Administrator's Determination on Building Services Work 2019. Determination for building services providers. Supersedes the Scheme for Accreditation of Building Practitioners 2008.

    • Clubs and fundraising
    • Incorporated Associations
    • Charities

      Collecting for charities in Tasmania

    • Resources and tools
    • General forms publications and reports

      General forms, publications and reports

    • Building and trades forms, publications and reports

      Building and trade forms, publications and reports

    • Apply for a licence or a registration

      Information on applying for a trade-based licence or to register to work with vulnerable people in Tasmania

    • Legislation

      List of current legislation administered by Consumer Affairs Tasmania

    • CAT fee schedule

      Complete list of all fees administered by Consumer Affairs Tasmania

    • Other consumer protection and legal services

      Links to other consumer protection and legal service providers

    • Newsletter

      The monthly newsletter provides updates and information for consumers, businesses and tradespeople, and has replaced Connections magazine.

    • Occupational Licensing Determinations

      Forms, determinations, publications and reports for builders and tradespeople

    • Guide to renting in Tasmania

      Explains the rights and responsibilities for tenants, property owners and agents when renting a residential property in Tasmania

    • Sample letter consumer trader

      Sample letter consumers can use as a guide to write a letter to a trader about problems with a product or service

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  5. Resolve your problem or complaint

Resolve your problem or complaint

  • What to do when you have a complaint

    Provides tips on how to resolve a complaint with a business

    What to do when you have a complaint

  • When a business breaks the law

    Advice on your consumer rights when a business breaks consumer law

    When a business breaks the law
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Consumer Affairs Tasmania

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